Pasadena, CA 91185-5484

False Alarm Fees

False Alarms Fee Schedule (false alarms counted during the course of a permit year)

Burglary for Residential/Commercial Locations:

False Alarm         Permitted                   Unpermitted 
1$50*   $150* 
2$75   $175 
3$125   $225 
4$175   $275 
5$225   $325 
6+$275 each   $375 each 

*Permitted False Alarm 1 will be waived if the user attends Online Alarm School within 35 days of the invoice date.

*Unpermitted False Alarm 1 will be waived if the user registers and pays for a permit and attends Online Alarm School within 35 days of the invoice date.

Robbery/Panic for Residential/Commercial Locations: $100 each

 

Late Fee: $25

A One time late fee will be assessed if the False Alarm charges are not paid within 35 days from the invoice date.

 

APPEALING A FALSE ALARM RESPONSE CHARGE

*There is a non-refundable fee of $25 for all false alarm appeals. Payment must be made to initiated the appeal process.

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within fifteen (15) calendar days of the notice imposing the charge.